Today our work environment has changed from local to international. This has thrown up challenges like dealing with people from diverse countries and corporate cultures, socializing with and entertaining foreign clients, handling customers from various corners of the world. This requires increasing levels of social skills and business etiquette and an awareness of cultivating the right image according to different countries & cultures.

The popular belief is that if one is only an image, our quality as a person, our ability and intelligence are being disregarded. The truth is that to everyone other than family/friend and colleagues we are only an image. Hence, we should be in control of our image and adjust it such as to use it to our advantage.

This programme prepares managers to deal successfully in a global environment. It gives them the know-how to manage their appearance, their interactions with others and at the same time be effective with people by cultivating respect and appreciation for others.