DATES

PROGRAMME

PROGRAMME PROFILE

PARTICIPANT PROFILE

FEES PER PARTICIPANT

15th-16th April, Fri-Sat

CUSTOMER RELATIONSHIP MANAGEMENT

Provides the knowledge and skills necessary for winning and retaining customers for life.

Sales Managers, Service Engineers, customer support personnel, frontline staff

Rs. 3,000/-

24th June, Fri

TIME
MANAGEMENT

The program provides managers a better understanding of time. It deals with the moving their mindset from urgency paradigm to importance paradigm thereby creating quality of life results for them.

All Managers & Executives

Rs. 2,000/-

15th-16th September
Thu-Fri

LEADERSHIP FOR SUCCESS

The companies that survive are the ones that learn to create a learning team... This programme is about creating a team that takes the complete responsibility of consistently reducing cost and improving quality

Middle & senior level managers and top management personnel

Rs. 4,000/-

16th, 17th December
Fri-Sat

BUSINESS ETIQUETTE

This programme prepares managers to be successful in a global environment. It gives them the know-how to manage their appearance, their interactions with others and at the same time be effective with people by cultivating respect and appreciation for others

Frontliners, middle and senior level managers

Rs. 3,000/-