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 Basic Selling
Skills
The programme provides the basic skills required for
successful selling in a competitive market. The program
emphasizes on the key skills of canvassing, probing,
making presentations, handling objections, overcoming
price problems, and closing. Read
more…
Advanced
Selling Skills
The programme enables a salesperson to develop a target-oriented
approach. It trains a salesperson to plan for achieving
the target. The programme provides key skills like developing
territory, effective business communication, making
better presentations, and servicing the customer effectively.
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more…
Sales Negotiation
Skills
The programme provides a framework for conducting business-to-business
negotiations from the seller's perspective. "Win-win"
outcomes are emphasized through building power, use
of tactical responses and demand-concession techniques.
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more…
Successful
Retail Selling
Selling through retail network is not just about dumping
your material in the outlets. It might have worked once,
but the rules of the game have changed today. Read
more…
Key Account
Management
The programme is targeted towards senior salespeople
and deals with the complexities of selling to large
accounts. Participants experience the decision-making
process from the customer's point of view - providing
significant insights into the role system suppliers
can play in a client's strategic plan. Read
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Government
Sales Strategies
The programme is specially designed for sales representatives
who sell to this specialized market. It adds insight
into the Government budgetary and procurement processes
as well as market penetration strategies. Read
more…
Managing
for Performance
This program is designed to provide the first time
sales managers with skills and focus necessary for success
in today's selling environment. It emphasizes on techniques
for leadership and organisation management, setting
and achieving performance goals, coaching and team building.
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more…
Time Management
The programme deals with the practical aspects of time
management problems of every sales manager and provides
time-tested techniques of dealing with the problem.
Emphasizes on the time tested and effective ways of
organizing, delegating, conducting meetings, and striking
the right balance between career and personal priorities.
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more…
Retaining
Customers
This programme provides the necessary knowledge and
skills for not only winning but retaining customers
for life. It shows how to improve all aspects of winning,
servicing and keeping customers. The programme also
deals with how managers can keep their team committed
and oriented towards retaining customers. Read
more…
Managing
Client Relations
This programme focuses on understanding different customer
behaviors and communication styles, and dealing more
productively with customers in face-to-face interactions.
The goals of "win-win" problem solving and becoming
a value-added resource to one's customers are highlighted.
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more…
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